Katleen has a 29 years strong experience in the Benelux ICT with a hart for Market Intelligence, Demand Generation, HR & operational management roles @ Smart Profile.
For several years board member of Belgian Customer Contact association, Right hand of Pierre Mercier since start of Computer Profile/ Smart Profile,
Today she’s responsible for the Belgian entity with main focus on customer experience, long-term collaborations, talent recruitment & strong believer of Self-management way of working with her teams.
It’s all about data @ the office, By connecting a database with demand generation activities, you get rich data which we call Market Intelligence. This intelligence helps us to turn rich data into valuable leads and relationships that matter.